Testimonials

“May I thank you for your hard work with the organisation of the contractors and the superb communication you maintain with me.”

Thank you and your colleagues once again for all your help.

You have all made our short rental period as pleasant as possible with excellent communication.

WardHorne estate agents are simply the best that I've ever dealt with renting properties.

Judy and her fantastic staff at WardHorne have been managing my property impeccably for over 10 years. I cannot commend them as individuals or collectively as a management firm highly enough.

As a member of the Armed Forces, my duty has taken me away from Richmond but thanks to the continual diligence of Judy and her staff, I have not had a moments doubt that my house or my tenants have not been in the very best of care.

Judy and her staff have a wealth of professional and local knowledge which cannot be surpassed but what really stands out is the friendly and personal manner in which the staff of WardHorne conducts their business. I cannot recommend WardHorne highly enough and look forward to many more decades of association.

Judy and the team at Ward Horne have been looking after my flats and houses for about 10 years. They have been fantastic throughout. Nothing is too much trouble and support is always given when required. They have a common sense approach to this business which works very well for both Landlord and Tenant. I would not hesitate to give 5 stars, well deserved!

“For anyone wishing to let a house I cannot recommend WardHorne highly enough as any problem you encounter seems to become their problem. With a team of experts to fix ‘your problems’, whether you are a first time Landlord or a multi home Landlord, WardHorne to me are a ‘must’. They take all the stress out of letting a home from beginning to end. In my example, I experienced the worse case scenario in that my tenant refused to pay rent and I could not have managed without WardHorne as they successfully sorted it all out for me.

You never know what is going to happen so let the experts run your house smoothly without you having all the stress. Remember when you can’t sleep at night with worrying about your house, ‘I told you so’.

I have dealt with a total of 5 letting agents but only Ward Horne would I give a 5 star rating, the average of the rest would be 2 or 3. They are very professional but friendly and even when staff change, Judy the proprietor brings in new people who quickly and seamlessly establish the status quo. I've been a landlord for over 20 years and have found that trust is rare, and I do trust Ward Horne because not only am I satisfied but my all important tenants are also. Keep up the good work.

May I take this opportunity to thank you and your team for all your help and support in our relocation to Ellerton Lodge Cottage. It is a lovely property & location we already feel at home.

I would like to mention that I've been very impressed with your property management and would recommend your agency to friends in the future.

WardHorne Residential Lettings is a well established Letting Agency and has been based in Richmond for more 20 years. The longevity of the Company was particularly important to me as I was wishing to let out a property which had previously been a much loved ''home''; so understandably, I was a little apprehensive.

Looking back I needn't have been as WardHorne managed the whole process seamlessly and the tenants they found two years ago remain in the property today. Therefore, I can honestly say that I have no hesitation in recommending WardHorne to other potential Landlords as I for one will continue to use them in the future. Many thanks.

As a landlord I have used WardHorne Letting Agency for just over two years. In that time they have taken all the stress and worry out of the property for me. They have ensured my tenant is happy, the property is well maintained and the rent is paid on time. The staff are always friendly, efficient and effective. What more could you want from your agent? Highly recommended!

We have been using WardHorne Residential Lettings for nearly six years. We transferred our business to WardHorne after several issues with our previous agents and we have never looked back. As we live outside of the UK it is important to us to have an agent that is proactive in looking after our property and very reactive to emergency situations on our behalf. We have found this in WardHorne and we can truly recommend their services as first class. We have enjoyed more than 5 years of peace of mind, knowing that they deal with all issues promptly and professionally and keep us well informed on a regular basis

We have had various properties let with Judy Ward, Ward Horne for at least the last 15years and have always found her to be most professional. We have never had any of the properties empty for any length of time and have had very few problems with tenants over the years. We have found Judy, to be more than willing to listen to our views and has always met our high expectations when looking after the properties.

Mark and I would like to take this opportunity to thank you for taking care of our property over the last 11 years. It has been a pleasure to deal with your team.

Many thanks to everyone at Ward Horne for all of your work and help over the last few years whilst we have been renting the apartment out - we are very appreciative of all you have done.

I would like to pass on my thanks to you and your staff for managing my property so effectively over the last couple of years.

WardHorne Residential Lettings were great to have letting my property.  They kept me informed with progress and offered constructive feedback throughout.  Very reasonable prices and friendly staff.  A pleasure to work with.

From the outset the staff at Ward Horne were superb. My lease was organised with no hassle and communication was great. Throughout my tenancy any issues were dealt with super-fast and nothing was too much trouble. I would recommend Ward Horne without hesitation to anyone looking for top class service.

As a relatively new landlord, I have used WardHorne's tenant-finder service and would have no hesitation in recommending it as a highly efficient, cost-effective way of securing good, reliable tenants. WardHorne's exceptional staff provided me with a tailor-made professional service and they went out of their way to ensure I was comfortable with every stage of what can be a daunting experience. They have proved invaluable partners in helping me pursue this new business venture.

The company's strong grassroots experience in the area coupled with a forward-thinking business approach make a winning combination.

We have used WardHorne as our letting agents for the last 9 years and have found them both professional and reliable when managing our properties. They give a very personal service and correctly anticipate what our preferences are in relation to day to day things. Our properties have been rented out quickly between tenancies which is important to us and we have some long standing tenants now.  We hope to continue using WardHorne for many years to come.

After living in my rental property for over a year now I could not fault any part of the service provided by WardHorne and I would just like to take this opportunity to also thank you for making my first time private renting a property stress and worry free.  I would highly recommend WardHorne Residential Lettings.

Thank you for the fantastic service we have received from WardHorne.  We have very much enjoyed our time living at the property and thank you for all your assistance during our tenancy.